Course curriculum

  • 1

    Welcome to the course

    • Welcome

    • How to complete your accreditation course

    • Meet your trainer

    • Completing your exercises
  • 2

    Getting Started

    • Check your terminology

    • Terminology Quiz

    • Introduction to the Splicecom portfolio

    • What you will cover in this module
  • 3

    Setting up a vMAP or MAP

    • What you will learn

    • Setting up a vMAP or MAP

    • Introduction to the Admin Portal

    • Working in the Admin Portal

    • Admin Portal User Manual

    • Configuring a SIP trunk connection

    • What you have learnt

    • Configuration Form

    • Exercise 1 - Getting started and installing the system

    • Revision Questions
  • 4

    Connecting a Yealink phone

    • What you will learn.

    • Initial considerations

    • Add a Yealink phone manually

    • Import multiple Yealink phones

    • Connecting a Yealink Phone

    • What you have learnt

    • Exercise 2 - Connecting a Yealink

    • Revision Questions
  • 5

    Connecting the iPCS software

    • What you will learn

    • Connecting the iPCS software

    • What you have learnt

    • Exercise 3 - Installing the SSL Gateway and setting up the iPCS application

    • iPCS User manual and video

    • Revision Questions
  • 6

    Installing and configuring Navigate Pro

    • What you will learn

    • Introduction

    • Running Navigate Pro as a Soft Phone

    • Running Navigate Pro as Partner to a Yealink phone

    • Navigate Pro Outlook Integration

    • Navigate Pro User Manual

    • What you have learnt

    • Exercise 4 - Installing and connecting Navigate Pro as a soft phone

    • Revision Questions