Course curriculum

  • 1

    Welcome

    • What you will cover in this module
  • 2

    Maintaining the System

    • What you will learn

    • Warnings & Notes

    • Restart / Shut Down / Default a system

    • Backing up and Restoring a system

    • Exercise 20 - Restoring a Back up

    • Upgrading a system

    • Upgrade a Yealink phone

    • Exercise 21 - Maintaining a Yealink phone

    • Maintaining an IGM

    • Using Estate Manager

    • What you have learnt

    • Revision Questions
  • 3

    Connecting Multiple Call Servers

    • What you will learn

    • Connecting another Call Server to a system

    • Exercise 22 - Creating a multi-Call Server system

    • What you have learnt

    • Revision questions
  • 4

    Complete your accreditation

    • Becoming accredited

    • Submit your configuration form

    • Accreditation Test

    • Giving your feedback

    • Course Feedback