Course curriculum

  • 1

    Welcome

    • What you will cover in this module
  • 2

    Vision Set up

    • What you will learn

    • Understanding the Vision set up

    • Setting up the Web Partner

    • Exercise 18 - Using the Web Partner - Optional

    • What you have learnt

    • Revision Questions
  • 3

    Call Recording with Vision

    • What you will learn

    • Using the Call Recording facility with Vision

    • Exercise 19 - Managing Call Recording

    • What you have learnt

    • Revision Questions
  • 4

    Vision Utilities

    • What you will learn

    • Using the Vision Utilities

    • What you have learnt

    • Revision Questions